For questions or concerns, please email or contact us at:
Ironclad Performance Wear
Attention: Customer Service - Privacy
2201 Park Place
El Segundo, CA 90245 USA
Like many Websites, we gather information about how visitors use our Website. In general, you can visit our Website without telling us who you are or revealing any personal information about yourself. We may track your visit via the collection of IP addresses and other browser information for trends and statistics, but you will remain anonymous unless you tell us who you are. Once you choose to give us your personal information, you are not anonymous to us. For more information about this, see "Cookies" and "Sessions” sections below.
We request information from you (which may include name, address, telephone number, email address, gender and when necessary, credit card information) when you:
• Request a catalog
• Request to receive communications
• Participate in a promotion or other website feature
• Subscribe to the Ironclad newsletter
We may use the information we collect to:
• Customize and/or personalize your communications and shopping experience
• Better respond to your customer service inquiries
• Communicate with you about your purchase, account information or customer service needs
• Communicate with you about our products and events, and for other promotional purposes
• Improve our business
• Administer contests, promotions, surveys or other Website features
On rare occasions, we may disclose specific information upon governmental request through a bona fide subpoena, in response to a court order from a court of competent jurisdiction, when required by law, to enforce our Website policies, or to protect our or others' rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Protecting Your Information
Our credit card processing agent use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted in a credit card processing databases to be accessed only as stated above. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.
Cookies & Session Tracking
A Cookie is a small removable data file that is stored by your Web browser (like Safari or Internet Explorer) on your computer. A Session is a record of your activities during the purchase transaction process. Cookies and Session tracking allow you to place an order on our Website and allow us to enhance and personalize your online browsing and shopping experience.
• Remember the items in your Shopping Cart
• Recognize you when you return to our Website
• Analyze visitor behavior
You can choose to have your computer warn you each time a Cookie is being sent or you can choose to turn off all Cookies. You do this through your browser settings. Each browser is different, so look at your browser Help menu to learn the correct way to modify your cookie settings. However, if you turn cookies off, you won't be able to purchase items on our Website. If this is the case, you can still place orders over the telephone by contacting Ironclad customer service at (888) 314-3197.
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Ironclad Performance Wear, instructions can be found in any email you receive from us on how to “unsubscribe” to future communications.
Communications in Progress/Sales and Service Information
Please note, that even if you have unsubscribed from any Ironclad communications, you may still receive a few additional communications which were already in production at the time of your unsubscribe request. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.
We do not knowingly collect personal information from children under 18 years of age.
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. You may reach us by email at firstname.lastname@example.org